Update date: 17/03/2025
The following general terms and conditions of MirrorProfiles (hereinafter referred to as the “General Terms“) govern the relationship between Stepward, a société par actions simplifiée registered with the Trade and Commercial Register of Bordeaux under number 917601619, whose registered office is located at 70 rue Naujac, 33000 – Bordeaux, France (hereinafter referred to as “MirrorProfiles”) and any natural or legal entity using the services of MirrorProfiles, (hereinafter referred to as the “Client”).
MirrorProfiles and the Client are hereinafter referred to collectively as the “Parties” and individually as a “Party“.
The Client expressly accepts the General Terms, which he acknowledges having read, understood, and accepted without reservation. Otherwise, the Client will not be able to access or use the Profiles.
The terms and expressions which first letter is a capital one, in this General Terms, have the meaning defined in this article, used either as singular or plural:
“Users” means an identified user, a natural person authorized by the Client to access Profiles in accordance with the provisions of this General Terms.
The purpose of the General Terms is to define the conditions under which MirrorProfiles grants the Client the right to use the Profiles.
The provision of any additional services is excluded from the scope of the Agreement and is subject to the conclusion of an ad hoc agreement between the Parties.
Profiles consist in the provision of a solution by MirrorProfiles enabling the Client to automate LinkedIn prospecting and lead generation through the use of LinkedIn profiles rented and managed by MirrorProfiles. These Profiles are entirely based on fictitious identities generated by artificial intelligence. They are not associated with any real individuals, and any resemblance to actual persons, living or deceased, is purely coincidental.
Profiles include a first name, last name, professional experience, training, a photo, and a network. The photos used for the Profiles are artificial-intelligence-generated and are not subject to any copyright or intellectual property rights. MirrorProfiles represents and warrants that no third-party rights, including copyright or image rights, are infringed in the creation and use of these Profiles.
Depending on the Subscription Plan to which the Client has subscribed, s/he has a certain number of Profiles enabling them to generate connections, interact with prospects, and automate outreach campaigns.
To access the Profiles, the Client must create access to the MirrorProfiles platform via GoLogin by entering an email address and create a password. The Client is solely responsible for the security of the logins and passwords.
The Client agrees to promptly notify MirrorProfiles of any actual or suspected unauthorized access to a login, password and/or Profiles.
Any action performed via a login assigned to the Client will be deemed to have been performed by the Client, unless the Client has previously reported the relevant login as lost or stolen, allowing MirrorProfiles a reasonable period of time to deactivate the affected Profile.
Users are fully responsible for safeguarding the confidentiality of their password. In this regard, User must ensure, at the end of each session, that they have effectively logged out of their account.
Mirror Profiles reserves the right to access the Profiles during the rental period for support or compliance verification purposes without being responsible for any actions performed on the Profiles.
The Client acknowledges that his/her Profile(s) may be restricted, in particular due to intensive use of LinkedIn.
In the event of a restriction affecting a Profile, the Client shall notify MirrorProfiles within seven (7) days from the occurrence of such restriction. Upon receipt of such notification, MirrorProfiles shall provide the Client with a replacement Profile within forty-eight (48) hours.
MirrorProfiles undertakes to replace the Profile provided that (i) the Client complies with MirrorProfiles’ rules as provided below; and (ii) the Profile used is deactivated by LinkedIn following a request for identity verification.
MirrorProfiles remains the sole owner of the Profiles, while the Client has exclusive usage rights for the duration of the rental period. In case of non-payment or termination of the Subscription Plan, the Client will lose access to the Profile, with no guarantee of retrieval, as availability will depend on stock at the time.
In order to use the Profiles, the Client undertakes to:
Violation of any of these obligations may result in the immediate termination of the Client’s access to the Profiles and suspension of the Subscription Plan without refund.
The Client acknowledges that all confidential or sensitive information must be deleted from the Profiles before the end of the Subscription.
Spam or any form of unsolicited communication is strictly prohibited, and only one automation tool may be used at a time, including tools for visiting Profiles, sending messages, posting content, or performing any other automated actions on LinkedIn.
The Client shall not publish or engage in politically incorrect, hateful, racist, or discriminatory content and must treat all members of the MirrorProfiles community with respect and courtesy.
The Client is solely responsible for any actions performed using the rented Profile and must ensure that such actions comply with applicable laws and regulations and are carried out with the consent of the individuals or companies involved.
MirrorProfiles grants the Client a personal, non-exclusive, non-transferable, and non-assignable right, for the whole world and for the duration of the Subscription Plan, to use the Profiles for its own internal needs only under the conditions and within the limits specified in the General Terms.
Depending on the Subscription Plan, the Client will have a certain number of Profiles.
In the event that the Client wishes to increase the number of Profiles, s/he may purchase extra Profiles by paying an additional fee. The Client may request additional Profiles directly through the client portal, which will be delivered within a maximum of forty-eight (48) hours from the payment confirmation.
If a waiting list is in place, replacement requests will be prioritized over new Profile rentals. Consequently, the Client acknowledges that the delivery of additional Profiles may exceed the forty-eight (48) hour period. If the forty-eight (48) hour period is not respected for any other reason, MirrorProfiles undertakes to reimburse the Client.
In the event of a replacement request, the Client’s account will be credited on a prorated basis for the period between the expiration of the forty-eight (48) hour timeframe and the actual replacement date. In the event of an additional rental, the Client’s account will be updated so that the renewal date of the Subscription Plan aligns with the actual delivery date of the additional Profile, without any extra cost.
The Client is prohibited, directly or indirectly, and undertakes to prohibit any person from using the Profiles, except with the express, prior, and written consent of MirrorProfiles to (i) transfer, use or export the Profiles in breach of applicable regulations; and (ii) to provide Profiles to third parties, free of charge or for a fee, based on the Profiles and/or to grant access, in whole or in part, to the Profiles, in particular in the form of a service bureau, in ASP, in PaaS or in SaaS.
In order to access the Profiles, the Client will have to pay MirrorProfiles the fee corresponding to its Subscription Plan as provided in the Order Form.
Upon expiry of the Subscription Plan, all unused Profiles will be lost, and Client shall not be entitled to any refund.
The Client acknowledges that MirrorProfiles may make access to the Profiles conditional upon payment of the Subscription Plan for the forthcoming period, if any.
The price of the Profiles is specified in the Order Form.
The Subscription Plan is paid monthly, in advance, by direct debit, and automatically renewed with no commitment.
The Client can change the Subscription Plan, by sending an e-mail to contact@mirrorprofiles.com at any time during the period of subscription. Any request to terminate the Subscription must be made at least twenty-four (24) hours before the renewal date of the Subscription Plan. Any subscription period already started is due in full.
When requesting termination, the Client must explicitly specify whether they wish to retain access to their Profile(s) until the end of the current billing period. If no such request is made, MirrorProfiles will revoke access forty-eight (48) hours after receiving the termination request, and no prorated refund shall be issued.In the event of non-payment of amounts due within the contractual time limits:
Any sums paid by the Client to MirrorProfiles under the General Terms remain the property of MirrorProfiles and are therefore non-refundable, even in the event of termination of the General Terms or of any other contract concluded between MirrorProfiles and the Client.
The Client undertakes to (i) have an up-to-date Internet browser, as well as a broadband Internet connection, the costs of which are to be borne by the User; and (ii) make backups of all its data, prior to the first use of the Profiles and each time it deems necessary. MirrorProfiles will not be held responsible for any loss of data suffered by the Client.
Client and Users acknowledge that failure to comply with these obligations will result in a twenty (20)-day delay for the replacement of Profiles.
Furthermore, the Client acknowledges that it is solely responsible for ensuring that it is authorized and able to use any third-party software required to access the Profiles is authorized (e.g., those comply with its corporate IT environment. MirrorProfiles shall not be held liable in the event that the Client is unable to download or use any third-party for instance due to cybersecurity policies implemented within its company.
The Client acknowledges that the Profiles, including any patches, workarounds, updates, upgrades, enhancements, and modifications made available to the Client, and all trade secrets, copyrights, patents, trademarks, trade names and other intellectual property rights therein shall at all times remain the sole and exclusive property of MirrorProfiles and nothing in the General Terms shall be construed as an assignment or transfer of any such rights to Client.
MirrorProfiles retains all intellectual property rights to the Profiles and reserves the right to use it for any purpose.
Any ideas, know-how or techniques that may have been developed by MirrorProfiles are the exclusive property of MirrorProfiles. MirrorProfiles may, at its sole discretion, develop, use, market and license any items similar to or related to the developments made by MirrorProfiles for the Client. MirrorProfiles is under no obligation to disclose any ideas, know-how or techniques that may have been developed by MirrorProfiles and which MirrorProfiles considers to be confidential and proprietary.
Confidential Information does not include:
Client undertakes, in its name and in the name of its employees, agents, sub-contractors and partners, for the duration of this General Terms and for a period of five (5) years after the end of this General Terms:
When the Subscription Plans end, either because it has reached its term or has been terminated, the Client shall return to MirrorProfiles, without delay, all Confidential Information, regardless of format, that it has obtained within the scope of this General Terms. The Client shall keep any copies in any format whatsoever, without the express prior written agreement of MirrorProfiles.
As part of the provision of the Profiles, MirrorProfiles is required to process, among the Collected Data, personal data in the name and on behalf of the Client.
Thus, MirrorProfiles acts in this capacity as a data processor, the Client being responsible for the collection and processing of said personal data.
The Parties have entered into the Data Processing Agreement which complies with the provisions of Article 28 of the Regulation on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “GDPR”).
MirrorProfiles, in its relations with the Client, is led to process, on its own behalf, personal data of employees, managers, subcontractors, agents and/or providers of the Client.
In this context, the Client’s employees have the right to access and, if necessary, rectify, delete, or port their data. They also have the right to define directives concerning the fate of their personal data after their death.
In addition, the Client’s personnel may object for legitimate reasons to the processing of their personal data, withdraw their consent or limit it.
The exercise of these rights can be done at any time by writing to MirrorProfiles by e-mail at contact@mirrorprofiles.com.
The Client’s employees, managers, subcontractors, agents and/or service providers have the right to lodge a complaint with a supervisory authority.
The personal data of the Client’s employees, managers, subcontractors, agents and/or service providers are retained only for the duration of the execution of the Subscription Plan. This data is deleted as of the termination of the Subscription Plan.
However, at the end of the above-mentioned periods, including as necessary from the date of the data subject’s request for deletion, his or her personal data may be subject to intermediate archiving so that MirrorProfiles can meet its legal retention obligations:
Some data may be archived beyond the periods provided for (i) in the event of litigation in order to establish the reality of the disputed facts; and/or (ii) for the needs of research, the establishment and prosecution of criminal offenses with the sole aim of making these data available to the judicial authorities, as necessary.
The archiving implies that these data are anonymized and can no longer be consulted online but are extracted and stored on an autonomous and secure medium.
The Client undertakes, in the name and on behalf of MirrorProfiles- in accordance with the provisions of Article 14 of the GDPR, to inform its employees, managers, subcontractors, agents and/or service providers of the conditions of this processing and of the aforementioned rights.
As part of the use of the Profiles, User is required to process personal data in the name and on behalf of the Client.
As such, the Client acts as data controller for all data processed via the Profile. In this respect, the Client undertakes to comply with and ensure that the Users comply with the provision of GDPR.
The Client warrants that any personal data processed through the Profiles will be collected, stored and used in full compliance with applicable data protection regulations. The Client shall not use the Profiles to process, store, transfer any personal data in a manner that could infringe the rights of data subjects or breach data protection legislation.
The Client shall be solely responsible for implementing appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of the personal data processed via the Profiles.
In the event of a breach of data protection obligations by the Client or its Users, the Client shall indemnify and hold MirrorProfiles harmless from any claims, damages, penalties, or liabilities arising from such non-compliance.
The Parties expressly agree that MirrorProfiles acts as a content hosting provider and as such has no general obligation to monitor the content made available and/or distributed from the Profiles.
MirrorProfiles is not responsible and/or liable in any way (i) for the quality, accuracy or completeness of the content hosted and/or displayed on the websites and extracted via the Profiles; (ii) any failure of its subcontractors; and (iii) the inappropriate use of the Profiles by the Client.
MirrorProfiles is under no obligation to verify the use of the Profiles by the Client and is not responsible for the manner in which such use is made.
MirrorProfiles is not responsible for the results of the activities for which the Client uses the Profiles. To the extent that a third-party service is used in connection with the Profiles, MirrorProfiles is not responsible for that service or Profiles, its operation or the manner and consequences of its use.
MirrorProfiles does not guarantee that there will be no bugs and, as a consequence, does not guarantee that use of the Profiles will be uninterrupted and error-free. The Client acknowledges in particular that Internet transmissions are not secured and may be delayed, lost, intercepted, corrupted, and that confidential information is transmitted over the Internet by the Client at their own peril.
To the full extent permitted by applicable law, the Client acknowledges that the Profiles are provided “as is” and as such MirrorProfiles shall not be liable for any damage, direct or indirect, whatever the grounds, which may have been suffered by fact of using the Profiles, and therefore waives any claim for compensation. If MirrorProfiles should be ordered to pay a financial penalty for any reason whatsoever, the Parties expressly agree that the amount of said penalty shall not exceed the amount of the sums actually paid by the Client during the last six (6) months of subscription, which the Parties agree would be a fair amount in view of their respective undertakings in these General Terms.
Should any third party claim its rights against MirrorProfiles in connection with the actions of the Client, MirrorProfiles may immediately eliminate any content gathered, saved or disseminated by the Client from servers used by MirrorProfiles. In the event of a judicial dispute with a third party related to the Client’s actions, the Client is obliged to provide MirrorProfiles with all necessary cooperation in order to resolve such a dispute successfully and the Client is obliged to reimburse continuously any purposeful expenses arising to us due to such a dispute. With respect to this, should an obligation arise to reimburse any claim of a third party, the Client agrees to pay MirrorProfiles the full scope of the damages.
Within the limits permitted by applicable statute, the Client may only hold MirrorProfiles liable for breach of these General Terms for a period of one (1) year from the date at which the breach in question arose, or from the date on which the client became aware of such breach, which the Client specifically acknowledges and accepts.
The General Terms shall enter into force upon their signature and for an indefinite duration.
The Client may terminate their subscription by sending an e-mail to contact@mirrorprofiles.com, with a minimum prior notice of one (1) day before the end of the Subscription Plan.
In the event of the termination of the General Terms, for whatever reason, the Client shall immediately cease to use the Profiles at the end of the current period.
No refunds will be granted.
MirrorProfiles reserves the right to (i) suspend access to the Profiles; or to (ii) terminate the account of the Client by right, without notice, with no further formalities and no indemnity being due, by electronic mail, in the following cases:
MirrorProfiles reserves the possibility to interrupt, at any time, temporarily or permanently, access to the Profiles. In case of a definitive interruption, the Client will be informed by any means that should be deemed appropriate by MirrorProfiles.
MirrorProfiles shall under no circumstances be held liable to the Client or to any third party for the termination and/or suspension of the Client’s account under the conditions set out in this article.
In accordance with the provisions of article 6, I, 7° of law n° 2004-575 dated June 21, 2004, MirrorProfiles has no general obligation to monitor the information that it hosts via the Profiles.
If the Client finds that content put online via the Profiles and/or accessible via a hypertext link breaches applicable statutory or regulatory provisions, and in particular constitutes obviously unlawful content (e.g., infringing of a third party’s rights, defamatory), the Client may notify MirrorProfiles by sending an email.
The Client accepts to be featured on MirrorProfiles’ clients reference list. Such acceptance includes being mentioned in press releases, marketing materials, and/or on MirrorProfiles’ website, and may be used as an example of a mutually beneficial collaboration for marketing purposes.
If the Client does not wish to appear on MirrorProfiles’ clients reference list, it must inform MirrorProfiles in writing.
MirrorProfiles reserves the right, at any time, to modify the General Terms of use and sale as it may deem to be necessary and useful.
If any modification of the General Terms arises, MirrorProfiles undertakes to submit the new General Terms to the Client’s acceptance the next time said Client uses the Profiles.
The Client will be able to access them on the website https://mirrorprofiles.com.
Any Client who pursues the use of the Profiles after being notified of a change in the General Terms shall be deemed as having specifically accepted the new General Terms.
Neither Party shall be held liable if the performance of its obligations should be delayed, restricted, or made impossible by virtue of a case of force majeure.
If a case of Force Majeure should occur, the performance of the obligations of each Party shall be suspended. If the Force Majeure should last for more than one (1) month, this General Terms may be terminated at the request of the most diligent of the Parties, with neither Party being held liable. Each of the Parties shall bear their own costs that may be incurred as a result of the Force Majeure.
If one or other Party should fail to exercise any one of its rights under the terms of this General Terms whatsoever, this shall not be deemed to be a waiver of that right, such waiver only to be deemed to have been given when expressly declared by the Party in question.
Unless expressly stated otherwise, the Parties shall remain independent contractors and no provision of the General Terms shall be construed as creating between the Parties any partnership, company, nor any relationship of agent or commercial agent.
If one or more of the provisions of these General Terms should be held to be invalid by a competent court, the remaining provisions shall retain their scope and effect.
The provision that has been held to be invalid shall be replaced by another provision, the scope and meaning of which shall be as close as possible to the scope and meaning of the invalidated provision, but in compliance with applicable legislation and the mutual intent of the Parties.
This agreement is governed by French Law.
The Parties expressly accept to submit any dispute related to this General Terms (understood as any dispute related to its negotiation, conclusion, enforcement, cancellation and/or termination) and/or related to the commercial relationships between the Parties and their termination, to the exclusive competence of the Paris Courts, notwithstanding plurality of defendants or warranty claims, and including summary proceedings and ex parte motions.
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